already submit the form and still cant add the product into healthy catergory... how yaa?? always pop up this notification BIZ_CHECK_MANGROVE_RULE_QC:Quality Check, (E146491)This product is not allowed to sell in this category due to new Health Category Governance for Malaysia. please help me ..

i have join lazada seller for one week, but don't know

how to join free shipping max for new seller

Hi Lazada,

My customer is complaining his/her goods stuck at Selangor sortation center more than 7day. My customer would like to get his/her goods as soon as possible. Any way I can help her/him?

I have sent out my items to buyer and buyer wanted to return and refund but the photo showed is not the parcel that I sent.

Hi can i actually cancel Cash On Delivery for my customer and product ? Is there any SETTING that can be done ya ?

i wish to deactivate my seller account... what should i do

Hi, I would like to ask how to sell the beverages or drinks in Lazada by digital or E-voucher?

Why my ads can't run,show 'status promoted product state".Any solution for this matter.i m newby.

so, in statement periode, i see that buyer paid about 450MYR.

but i check in EVERY statement of withdraw, i cannot find that balance.

so PLEASE HELP how to see it

Hi, i found that my statement is being charged of Commission Fee since month of April. As i know, the commission fee is just started on Sept. Anyone can assist and advise?

Hi,lazada

can i know why my tax invoice for Sponsored Discovery - Top up (credit) show negative amount?which the invoice no start with pp......

tk

Hi. how i want to change my account status? i try to upload product to my shop, but i cant because its stated "your account status is invalid"

Order Number: 337969374501889.

Already contact the buyer, but didn't reply with correct answer. What we should do about this case?

Hi there lazada...can bring back the old version campaign page or not? today can't access the old version campaign page anymore, the new version is a nightmare, i can't submit products and price, it needs me to tick the copy over deals which i don't want. I want to submit one by one by myself. Page is super laggy and hang....

hi lazada

im seller

i have stop join free shipping program max at 28june

but tis program still going how i can stop this

what should i do with this case?

customer ordered 4 units, but i has overlook by only sent out one unit. What should i do?

Any idea how to transfer the ownership of a store to another person? I am no longer the owner of the store.

i am selling Herb Tasly Danshen. Why the product cannot be sold in Lazada. The product is locked . The product is 100% herbs and is not drug.

"You have violated the Prohibited and Controlled Products Policy - Medical drugs for Local Country. As a result, your product has been locked and you have been issued 6 points."

Please can any one explain ?

Do we required to get the LEX office sign on carrier manifest form after we drop off out parcel at LEX DOP?

the is fake buyer and spam us with many order. ( thy have multiple account, different name but same phone no and address).

After product handed over for shipping, thy cancel the order. he use the term COD to manipulate lazada system to sabotage our shop performance and reputation. not only that, after thy cancel....they make new order again for hundred of qty and wait us to ship0 the product...whatever order we ship, thy will cancel. please help.