cant add new product...
Owner image url
2 years ago

already submit the form and still cant add the product into healthy catergory... how yaa?? always pop up this notification BIZ_CHECK_MANGROVE_RULE_QC:Quality Check, (E146491)This product is not allowed to sell in this category due to new Health Category Governance for Malaysia. please help me ..


4 Answer(s)

Owner image url
2 years ago

Why i cant add product anymore? Why i cant edit product to add in pictures anymore ? not enough free space ?


Owner image url
2 years ago

Why i cant add product anymore? My account invalid without any reason from Lazada. Why arrhh??

I try to talk in chat with LISA. But like talk with robot. I try to email and use to form sent to lazada, but no respon.

Stresss aaarhhhhh!!!!!!!!!!!!


Owner image url
2 years ago

I got the same problem / error

BIZ_CHECK_MANGROVE_RULE_QC:Quality Check, (E146491)

There are other health products sold online though .. it seems the ban is selective on some users somehow..

Lazada team reply is not helpful, almost robotic (feel like talking to a robot)


Owner image url
2 years ago

Hey sellers, may I know what product did you uploaded? Since it's under Health Category Governance for Malaysia, such listing should comply with the relevant legislations including the Medicines (Advertisement & Sale) Act 1956, Medicine Advertisement Board Regulation 976, Control of Drugs and Cosmetic Regulations 1984 and Poison Act 1952.

For more info, please check out our Health Claims Listing Guide here.
For more info on Health Supplement registration, kindly refer here.
For more info about Lazada Prohibited and Controlled Products Policy please refer here .

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