There are many customers who simply order and reject at the doorstep. this is because Lazada Allowed customer to order by COD, This is really giving stress on us, as we wrap the product using packaging material which is also costly and the driver bring the parcel to the customer, there is much hard work in one order parcel. I have requested a hundred times for Lazada to swift off the COD facilities, But lazada refuses to accept our request. Give us a solution Lazada Please, don't put us under stress

why my product is locked by QC citing it is not registered with NPRA. Event though the Product is Registered with NPRA & I had provided all the information in the Product Listing? Event though the Product is Registered with NPRA & I had provided all the information in the Product Listing.

Hi, i found that my statement is being charged of Commission Fee since month of April. As i know, the commission fee is just started on Sept. Anyone can assist and advise?

Hi,

I would like to know more about the violation for the product listing that I've been trying to make, and it says that I have violated the P&C.

Quality Check, (E128688)This product listing is blocked, as it contains Illicit or Prescription Drugs, which are prohibited and controlled items under Lazada's P&C Policy.(BIZ_CHECK_MANGROVE_RULE_QC)

hi nak tanya saya seller . i accidentally send wrong product to customer . may i know how do if i want the parcel return back to ours .

what is the meaning of seller is under ongoing investigation?

i wish to deactivate my seller account... what should i do

Why?

Payout in progress

MYR527.09

19 Apr 2021 - 25 Apr 2021

Hi, I would like to ask how to sell the beverages or drinks in Lazada by digital or E-voucher?

Hi. how i want to change my account status? i try to upload product to my shop, but i cant because its stated "your account status is invalid"

Context: Buyers are allowed to rate buyer on their performance or their product. However can we rate buyers as well?

so, in statement periode, i see that buyer paid about 450MYR.

but i check in EVERY statement of withdraw, i cannot find that balance.

so PLEASE HELP how to see it

BIZ_CHECK_MANGROVE_RULE_QC:Quality Check, (E129400)Selling in this Digital Goods category is restricted due to Lazada policy. To request for sale in this category please contact Partner Support Center & provide authorization letter
traceId: 2102fcd516618405626594382e5cd4

Hi,

Could anyone help me? Is change of mind (fashion categories) not applicable anymore? because my buyer wanted to return item, but this choice is not there. Now there's a new one; Return Reason:Mutually Agreed Return with Seller, and she chose this one. Is this the same/similar to change of mind?

I am new seller from India will. Please help me.

Hi,lazada

can i know why my tax invoice for Sponsored Discovery - Top up (credit) show negative amount?which the invoice no start with pp......

tk

Hi everybody, is Sponsored Discovery can overcharge my budget and balance??

I set my budget RM8 daily, 17 Aug 2022 topup RM10 + RM10 and 18 Aug 2022 topup RM20 total RM40, just running for 2day(From 17 to 18) my balance now become -RM35.26 that mean it spend RM75.26 for 2 days? Budget is for what if it can be overcharged and use over my balance and become negative? I need to top up more to start again? I cant imagine if use auto topup it will drain all my money. How can it be like this?

I follow the step from the Lazada chat(Use Sponsored Discovery to help drive MORE Traffic & Sales to your store!). Lazada chat: [Campaign will not run if there is no Sponsored Discovery credit] but now it overcharged my balance and budget.

i request to change my shipping provider LEX MY cause of my area dont have this courier,and the nearest lex hub is more than 100km.But my request was reject.what sould i do?

betul ke lazada menawarkan hadiah seperti berikut:

Tahniah! Minggu ini, anda adalah antara salah seorang daripada 10 pelanggan bertuah kami yang berjaya memenangi hadiah yang disediakan (berharga 100RM - 2000RM)