Sponsored Discovery overcharge my budget
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CHOW WAI CHUN
2 years ago

Hi everybody, is Sponsored Discovery can overcharge my budget and balance??

I set my budget RM8 daily, 17 Aug 2022 topup RM10 + RM10 and 18 Aug 2022 topup RM20 total RM40, just running for 2day(From 17 to 18) my balance now become -RM35.26 that mean it spend RM75.26 for 2 days? Budget is for what if it can be overcharged and use over my balance and become negative? I need to top up more to start again? I cant imagine if use auto topup it will drain all my money. How can it be like this?

I follow the step from the Lazada chat(Use Sponsored Discovery to help drive MORE Traffic & Sales to your store!). Lazada chat: [Campaign will not run if there is no Sponsored Discovery credit] but now it overcharged my balance and budget.

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Edited byLast editor profile pictureCHOW WAI CHUN2 years ago

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CHOW WAI CHUN
2 years ago

The problem solved. I checked again my balance it back to normal no more negative balance. But i still not sure why it become negative. Tq

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Edited byLast editor profile pictureCHOW WAI CHUN2 years ago

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