When i type "Sun Chlorella" it exists other brands until page 19, 20 only appear even my product name got "sun chlorella" also cannot compare with others brand that not paid for discovery?? And I paid for sponsored discovery also not work... How come...

There are many customers who simply order and reject at the doorstep. this is because Lazada Allowed customer to order by COD, This is really giving stress on us, as we wrap the product using packaging material which is also costly and the driver bring the parcel to the customer, there is much hard work in one order parcel. I have requested a hundred times for Lazada to swift off the COD facilities, But lazada refuses to accept our request. Give us a solution Lazada Please, don't put us under stress

Hi, i found that my statement is being charged of Commission Fee since month of April. As i know, the commission fee is just started on Sept. Anyone can assist and advise?

what is the meaning of seller is under ongoing investigation?

i wish to deactivate my seller account... what should i do

I am new seller from India will. Please help me.

There was a deficit from the amount received from Lazada, what should I do?

I'm interested in to featured my products on LazHalal, how can I do that?

Any idea how to transfer the ownership of a store to another person? I am no longer the owner of the store.

the is fake buyer and spam us with many order. ( thy have multiple account, different name but same phone no and address).

After product handed over for shipping, thy cancel the order. he use the term COD to manipulate lazada system to sabotage our shop performance and reputation. not only that, after thy cancel....they make new order again for hundred of qty and wait us to ship0 the product...whatever order we ship, thy will cancel. please help.

already submit the form and still cant add the product into healthy catergory... how yaa?? always pop up this notification BIZ_CHECK_MANGROVE_RULE_QC:Quality Check, (E146491)This product is not allowed to sell in this category due to new Health Category Governance for Malaysia. please help me ..

Why my ads can't run,show 'status promoted product state".Any solution for this matter.i m newby.

i have join lazada seller for one week, but don't know

how to join free shipping max for new seller

Hi , i found out my product all show out of stock when checking in Lazada , buyer ask me when restock. but actually i have stock . can i know why ?

https://www.lazada.com.my/products/axis-y-complete-no-stress-physical-sunscreen-sunblock-non-waterproof-spf50-pa-50ml-10ml-i2897859727-s14021340850.html?spm=a2o4k.10415192.0.0.261d3493xiljcu&search=store

Order Number: 337969374501889.

Already contact the buyer, but didn't reply with correct answer. What we should do about this case?

Hi Lazada,

My customer is complaining his/her goods stuck at Selangor sortation center more than 7day. My customer would like to get his/her goods as soon as possible. Any way I can help her/him?

Can we claim from logistic if our customer received parcel with leaked items inside?

Hi,

Could anyone help me? Is change of mind (fashion categories) not applicable anymore? because my buyer wanted to return item, but this choice is not there. Now there's a new one; Return Reason:Mutually Agreed Return with Seller, and she chose this one. Is this the same/similar to change of mind?