A buyer filled in an incomplete address, only with apartment unit number and street name without apartment name, should I still fulfil the order?
Hi, I want to opt-out of the COD payment method as the COD payment method all the buyer didn't input the contact number for the parcel delivery and when I cancel the order, it affects my shop rating which is unfair to me whereby all the COD buyer parcel was returned due not contactable. please kindly advise what I can do to avoid such a situation, thanks.
BIZ_CHECK_MANGROVE_RULE_QC:Quality Check, (E129400)Selling in this Digital Goods category is restricted due to Lazada policy. To request for sale in this category please contact Partner Support Center & provide authorization letter
traceId: 2102fcd516618405626594382e5cd4
Why when I upload Product will show this error as below :-
"BIZ_CHECK_MANGROVE_RULE_QC:Quality Check, (E128745)Apple products are limited to be sold by authorised sellers due to exclusive agreement."
My Product not Apple products ,so on Lazada Platform still have some seller was selling same product.
Why was they can sell why can I?
When I fill in also mention NO BRANDS
There are many customers who simply order and reject at the doorstep. this is because Lazada Allowed customer to order by COD, This is really giving stress on us, as we wrap the product using packaging material which is also costly and the driver bring the parcel to the customer, there is much hard work in one order parcel. I have requested a hundred times for Lazada to swift off the COD facilities, But lazada refuses to accept our request. Give us a solution Lazada Please, don't put us under stress
why my product is locked by QC citing it is not registered with NPRA. Event though the Product is Registered with NPRA & I had provided all the information in the Product Listing? Event though the Product is Registered with NPRA & I had provided all the information in the Product Listing.
Hi,
I would like to know more about the violation for the product listing that I've been trying to make, and it says that I have violated the P&C.
Quality Check, (E128688)This product listing is blocked, as it contains Illicit or Prescription Drugs, which are prohibited and controlled items under Lazada's P&C Policy.(BIZ_CHECK_MANGROVE_RULE_QC)
Hi Lazada Team,
The situation is like if I have a customer purchase from me but the product is in my boss office, so if the address I putting my boss office but at the same time I need to order the stock trough our own system so how should I do ya?
do you get what I mean?