There was a deficit from the amount received from Lazada, what should I do?

What should I do when this message appear when I'm uploading a new SKU?

Hi i am from Bayu Somerset company, i would like to sell/list our products at Lazmall but i can't find any information regarding Lazmall's fees & charges. Can i have any contacts that i can approach to ask more details about Lazmall

please also email us at bayusomerset@gmail.com

I have dropped off my orders to J&T on 29th July afternoon. System has yet to be updated. I asked the person in charge to scan but said she will do later. Not sure whether this is allowed by Lazada. What if the parcels went missing?

i have join lazada seller for one week, but don't know

how to join free shipping max for new seller

Hi there lazada...can bring back the old version campaign page or not? today can't access the old version campaign page anymore, the new version is a nightmare, i can't submit products and price, it needs me to tick the copy over deals which i don't want. I want to submit one by one by myself. Page is super laggy and hang....

Hi, anyone can teach me how to do submission to campaign mega88 via new version? or the campaign not yet open for submission? coz I tried many times, still allow for revise agreement only. Thank you.

I WOULD LIKE TO ASK CAN I SELL MY PRODUCT BY NOT USING CASH ON DELIVERY ? BECAUSE WHEN WE POS OUR PRODUCT OUT . MOST OF THE CUSTOMER WILL CANCEL THE PARCEL AT THE DOOR STEP . AND THE WRAPPING BUBBLE AND TAPE ALL ALSO NEED MONEY TO USE . ITS VERY WASTE OF TIME AND MONEY . I HOPE THAT CAN CANCEL CASH ON DELIVERY

I intend to add on more products but most of them need pre order

How do i do it

Hi , i found out my product all show out of stock when checking in Lazada , buyer ask me when restock. but actually i have stock . can i know why ?

https://www.lazada.com.my/products/axis-y-complete-no-stress-physical-sunscreen-sunblock-non-waterproof-spf50-pa-50ml-10ml-i2897859727-s14021340850.html?spm=a2o4k.10415192.0.0.261d3493xiljcu&search=store

what should i do with this case?

customer ordered 4 units, but i has overlook by only sent out one unit. What should i do?

Please help me to go through this case and please to advise do I lack any documents or any detail. Do I need to advise the MAL number beside the product list? Because in the excel format I download , it doesn’t required me to submit the MAL number

I was assigned to Lazada Pick Up automatically without requesting since April, however my location is not suitable for pickup as I am selling from home and it's an apartment.

Problem: When I'm marked as pick up seller, all my COD failed delivery parcels are to be returned to me by the pick up driver. First driver that came to my location called me for pickup, however, I told him there wasn't any parcel for him to pickup since I've dropped off myself, he returned a few of my failed delivery parcels. Then, after the Raya holiday, the driver wasn't working with LEX anymore and since then I have not received a single phone call from anyone attempting to return my failed delivery parcels. When I check my failed delivery order list, around 20 orders as of now, are marked as Parcel Scrapped because of failed return delivery attempt.

I would like to switch back to drop off as well as claim those parcels that have been scrapped.

How to improve Prohibited & Controlled Products Policy and content & catalog policies.

Can we claim from logistic if our customer received parcel with leaked items inside?

Do we required to get the LEX office sign on carrier manifest form after we drop off out parcel at LEX DOP?

I have sent out my items to buyer and buyer wanted to return and refund but the photo showed is not the parcel that I sent.