NEW DOPs, launching this 13th October, 2023!

FAQ - Size Chart Tool

Looking to opt-out of Lazada's online behavioural advertising on TikTok?

AI Model Image Terms and Conditons

How to setup the Early Bird Price feature for a new product?

Hi Lazada Team, The situation is like if I have a customer purchase from me but the product is in my boss office, so if the address I putting my boss office but at the same time I need to order the stock trough our own system so how should I do ya?do you get what I mean?

Any idea how to transfer the ownership of a store to another person? I am no longer the owner of the store.

Hi, I want to opt-out of the COD payment method as the COD payment method all the buyer didn't input the contact number for the parcel delivery and when I cancel the order, it affects my shop rating which is unfair to me whereby all the COD buyer parcel was returned due not contactable. please kindly advise what I can do to avoid such a situation, thanks.

<img src="https://lazada-merchant-community.oss-ap-southeast-1.aliyuncs.com/live/MY/image/116cd471-415c-45c9-93d3-5fe6a5418322.webp" data-original-src="https://lazada-merchant-community.oss-ap-southeast-1.aliyuncs.com/live/my/116cd471-415c-45c9-93d3-5fe6a5418322"> 
There are many customers who simply order and reject at the doorstep. this is because Lazada Allowed customer to order by COD, This is really giving stress on us, as we wrap the product using packaging material which is also costly and the driver bring the parcel to the customer, there is much hard work in one order parcel. I have requested a hundred times for Lazada to swift off the COD facilities, But lazada refuses to accept our request. Give us a solution Lazada Please, don't put us under stress

Hello guys, Would like to ask let say a buyer bought an item and when the buyer receive the item is damage probably done by courier service. Now the buyer want to return the item back to the seller. Now seller will need to bare the cost of shipping delivery? For eg : Product cost : RM 30 Delivery cost : RM 5 Total buyer need to pay is = RM 35 So now seller only got RM30 as RM5 go into courier service Now item damage Product cost : RM 30 Delivery cost back to seller : RM 5 Total seller got RM 30 - RM 5 = RM 25 Correct me if I'm wrong as I'm new seller. Thank you in advance for the advice

why my product is locked by QC citing it is not registered with NPRA. Event though the Product is Registered with NPRA &amp; I had provided all the information in the Product Listing? Event though the Product is Registered with NPRA &amp; I had provided all the information in the Product Listing.

Hi,lazada
can i know why my tax invoice for Sponsored Discovery - Top up (credit) show negative amount?which the invoice no start with pp......

tk

Bry onsell

0 contributions in the last year

Question(s)

Answer(s)

Comment(s)

Like(s)