Prohibited and Controlled Products List
1. Obscenity
Any seller identified to have violated Obscenity Guidelines will be issued up to 2 points per product and the violating product will be locked.
Visual Guidelines can be found here
Description of Product Display |
Guidelines |
|
1 |
Visible private parts and pubic hair, including area of groin where pubic hair normally grows (directly or via see-through material): |
Not allowed |
2 |
Erection or outline of genitals through clothing; excluding genital bulge (I.e. for men’s underwear) |
Not allowed |
3 |
Directly touching breasts, penis, vagina (including cases where hands are in the underwear). *Breastfeeding and breastfeeding-tool images are allowed. |
Not allowed |
4 |
Sex positions or in the act of sex. (Models, figurines, animals, cartoons characters, etc.) |
Not allowed |
5 |
Visibility of the butt crack of the human model |
Not allowed unless there is indication of cloth/material in between the butt crack |
Applicable to all human and non-human (e.g. books, cushions and other paraphernalia) except for non-realistic mannequins
2. Adult Materials
Adult Material as listed below are not allowed to be sold or posted in Lazada Malaysia. Any seller, selling Adult Material, identified to have violated the below-mentioned rules will be issued up to 48 points per product.
Visual Guidelines can be found here.
Generally obscene object is not allowed. In determining whether listings or information should be removed from the Website, we consider the overall content of the posting, including images, pictorials, and text.
Product Type |
Description |
Guidelines |
||
1. |
Sex product |
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1.1 |
Sex toys - Vibrators - Dildo - Penis Ring |
Condition of sales: · No displaying of real/realistic private parts or a person or the sex toy · Fully covering the private part with stickers |
✔ Refer to Visual Guidelines for Standards |
|
1.2 |
Sex dolls |
A sex doll (also love doll or blowup doll) is a type of sex toy in the size and shape of a sexual partner for aid in masturbation Child-like sex dolls are prohibited. Child-like sex dolls are prohibited. This applies to product or listing implying the doll is a junior, for example describing “child sex doll”, “14 years old”. Children clothes, shoes, accessories suggesting the doll is a junior such as school backpacks, school uniform and etc |
Not Allowed |
|
1.3 |
Realistic-looking/lifelike baby doll |
Baby dolls which closely resemble a real baby. Often referred to as ‘Reborn Dolls’ (not sex dolls). |
Not Allowed |
|
1.4 |
Sado Masochism (SM) product - Bondage - Latex costume |
Products which aid in giving/receiving pain and humiliation for sexual gratification purposes. Condition of sales: · Bondage: No real person displaying the product(s) · Latex costume: Eyes, Nose, and Mouth must be exposed; body movement must not be restricted/restrained |
✔ |
|
1.5 |
Used underwear |
When underwear is described as “used”, “secondhand”, or depicts the same meaning as such, it is not allowed. |
Not Allowed |
|
2. |
Information containing profane or vulgar language |
Using vulgarity or profanity not limited to the following: bastard, bitch, cunt, fag, faggot, fuck, slut, whore, nigger, and any variation of vulgar wordings (ie. F*ck, wh0re). |
Not Allowed |
|
3 |
Items depicting or suggestive of bestiality, rape sex, incest or sex with graphic violence or degradation |
|||
3.1 |
Pornography |
Sexually explicit visual material and that is intended to sexually arouse |
Not Allowed |
|
3.2 |
Adult video game |
The inclusion of sex and nudity in video games |
Not Allowed |
|
3.3 |
Adult service |
This refers to escort services, webcam services and related |
Not Allowed |
|
3.4 |
Child pornography |
Child pornography is pornography that exploits children for sexual stimulation. It may be produced with the direct involvement or sexual assault of a child or it may be simulated child pornography. |
Not Allowed |
3. Weapons
Any seller identified to have violated the guidelines on Weapons will be issued up to 6 points per product and the violating product will be locked.
Product Type |
Description |
Guidelines |
||
1. |
Knives |
|||
1.1 |
Dagger |
A short, sword-like weapon with a pointed blade and a handle, used for stabbing. • Blade made of metal material • Double edged blade |
Not Allowed |
|
1.2 |
Sword |
A weapon with a long metal blade and a hilt with a hand guard, used for thrusting or striking. • Blade made of metal material • Blade is long and either straight or curved |
Not Allowed |
|
1.3 |
Concealed knives and weapons |
A weapon disguised as a common object such as pens, lipsticks, belts, umbrellas, credit card. |
Not Allowed |
|
1.4 |
Automatic Knife |
A switchblade (also known as an automatic knife, pushbutton knife, ejector knife, switch, Sprenger, Springer, flick knife, or flick blade) • Blade made of metal material • Has a switch/button/lever on the handle of the knife • Blade is unlocked by manually operating a mechanism that unlocks the blade and allows it to be folded and locked in the closed position |
Not Allowed |
|
1.5 |
Lock Knife |
Knives with locking blades, often referred to as lock-blade knives or clasp knives, have a locking mechanism that locks the blade into its fully opened position. This lock must be released in a distinct action before the knife can be folded. • Blade made of metal material • Knife has a locking mechanism for the blade which involves a spring-tensioned bar |
Not Allowed |
|
1.6 |
Hunting knife |
A hunting knife is a knife used during hunting and they are used for skinning the animal and cutting up the meat. |
✔ |
|
1.7 |
Survival Knife |
Survival knives are knives intended for survival purposes in a wilderness environment. Survival knives can be used for trapping, skinning, wood cutting and other uses. Hunters, hikers, and outdoor sport enthusiasts use survival knives. |
✔ |
|
1.8 |
Diving Knife |
A diving knife is a general tool and safety device used by diving enthusiasts. |
✔ |
|
1.9 |
Machete |
Large cleaver-like cutting tool commonly used in agriculture. |
✔ |
|
1.10 |
Kukri |
Curved Nepalese Knife, similar to the machete, used as both a tool and as a weapon. It is a traditional weapon for Nepalese people, and also a weapon of choice/side arm for all Nepalese including those serving in different armies around the world. |
✔ |
|
1.11 |
Parang |
The parang is the Indonesia equivalent of the machete. Frequently used in the jungle as well as being a tool for making housing, furniture, and agriculture. |
✔ |
|
1.12 |
Wasp knife |
A wasp knife is a knife which is capable of injecting a ball of compressed gas that freezes both human and animal tissues and organs surrounding the point of injection. |
Not Allowed |
|
1.13 |
Throwing knife |
Throwing knives are knives that are specially designed and weighted so that they can be thrown effectively. |
Not Allowed |
|
1.14 |
Bayonet |
A bayonet is a knife, dagger, sword, or spike-shaped weapon designed to fit in, on, over or underneath the muzzle of a rifle, musket or similar weapon, effectively turning the gun into a spear. |
Not Allowed |
|
1.15 |
Other prohibited knives |
Butterfly knife, bayonet, claw knife, turtle knife, paratrooper knife, boot knife, blood groove knife, karambit, trench knife, flick knife, gravity knife |
Not Allowed |
|
1.16 |
Toy or Cosplay knives |
Imitate real knives, but are designed for play or props. |
✔ Must not be metal or wood material |
Generally, the following knives are permitted unless otherwise indicated as ‘Not Allowed’ above; due to export laws, or shipping restrictions: Kitchen knives, Swiss army knives, Craft knives, Survival knives, Hunting knives.
Product Type |
Description |
Guidelines |
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2. |
Other Weapons |
||||
2.1 |
Sickle |
A sickle is a hand-held agricultural tool with a variously curved blade typically used for harvesting grain crops or cutting succulent forages. |
✔ |
||
2.2 |
Axe |
The axe, or ax, is an implement that has been used for millennia to shape, split and cut wood; to harvest timber and as a ceremonial or heraldic symbol. |
✔ |
||
2.3 |
Leather/rattan/rope whips |
Whips are made of either a firm stick device designed to strike directly, or a flexible whip which must be swung in a specific manner to be effective, but has a longer reach. |
✔ |
||
2.4 |
Stun Gun/Tasers |
Electroshock weapon, an incapacitating weapon that momentarily disables either a beast or a person with an electric shock. Delivers high voltage electrical current to disrupt voluntary control of muscles. |
Not Allowed |
||
2.5 |
Spear and spear head |
A spear is a pole weapon consisting of a shaft, usually of wood, with a pointed head. |
Not Allowed |
||
2.6 |
Blow pipe |
A simple weapon consisting of a small tube for firing light projectiles, or darts. The weapon is used by inserting the dart inside the pipe (known as a blowgun) and uses the force created by one's breath to give the projectile momentum. |
✔ |
||
2.7 |
Nanchaku |
It is a traditional weapon consisting of two ends (made of wood, plastic, or rubber) connected by a short chain or rope. |
Not Allowed |
||
2.8 |
Tear gas spray, Pepper spray or CS Spray |
Non-lethal irritants commonly used in self-defense and crowd control. “Tear gas”or “pepper spray “descriptions on the package. Chlorobenzylidene malononitrile (CS) spray is a particulate spray formulated for use against a violent individual. |
Not Allowed |
||
2.9 |
Flares |
A flare is a type of pyrotechnic that produces a brilliant light or intense heat without an explosion. Flares are used for signalling, illumination, or defensive countermeasures in civilian and military applications |
Not Allowed |
||
2.10 |
Chain Whip |
Consists of several metal rods, which are joined end-to-end by rings to form a flexible chain. Generally, the whip has a handle at one end and a metal dart, used for slashing or piercing an opponent, at the other. |
Not Allowed |
||
2.11 |
Batons, TBatons, Nightsticks, Truncheons |
A truncheon or baton (also called a cosh, Paddy wacker, billystick, billy club, nightstick, sap, blackjack, stick) is essentially a club of less than arm's length made of wood, plastic, or metal. |
Not Allowed Exception: |
||
2.12 |
Knuckleduster |
A weapon worn around the knuckles that strengthens the impact of a punch. This also includes |
Not Allowed Exception: paraphernalia (ie. mugs, phone case) |
||
2.13 |
Catapult/Slingshot |
Catapult or slingshot is made up of a Y-shaped frame held in the off hand, with two rubber strips attached to the uprights. The other ends of the strips lead back to a pocket which holds the projectile. The pocket is grasped by the dominant hand and drawn back to the desired extent to provide power for the projectile |
Not Allowed |
||
2.14 |
Crossbows |
A crossbow is a type of ranged weapon based on the bow and consisting of a horizontal bow-like assembly mounted on a frame which is handheld in a similar fashion to the stock of a gun. • It shoots arrow like projectiles called bolts or quarrels • There are four parts: bow, string, arm and launcher |
Not Allowed |
||
2.15 |
Bow and Arrows |
A bow is a flexible arc that shoots aerodynamic projectiles by means of elastic energy. Exception: Bow and Arrow for sport and toys are allowed to sell as long it will not cause hurt and to be deemed as an offensive weapon. |
Not Allowed (with exception) |
||
2.16 |
Other weapons |
Mace, spray defense, ninja stars (shuriken), playing card darts, sword darts, throwing needle, polygonal darts, throwing axe, thumb screw, finger cuff, gallows, guillotines, electric chairs, gas chamber, restraint chairs, etc. |
Not Allowed |
Important notes: Section 6(1) of the Corrosive and Explosive Substances and Offensive Weapons Act 1958 provides that any person who in any public road or place carries or has in his possession or under his control any offensive weapon otherwise than with lawful authority or for a lawful purpose shall be guilty of an offence and on conviction be liable to imprisonment for a term of not less than five years and not more than ten years, and to whipping. Offensive weapon defines as any instrument which if used as a weapon of offence is likely to cause hurt.
4. Firearms and Munitions
Any seller identified to have violated the guidelines on Firearms and Munitions will be issued up to 48 points per product. 48 points will result in an immediate deactivation of your store.
Product Type |
Description |
Guidelines |
||
1 |
Firearms, munitions, military ordnance and heavy weapons |
|||
1.1 |
Heavy ammo weapons |
Example: rocket launchers, grenade launchers, machine guns, rifles and related. |
Not Allowed |
|
1.2 |
Metal bullet |
Small-arms projectile consisting of a soft core (often lead) encased in a shell of harder metal. |
Not Allowed |
|
1.3 |
Bomb |
Explosive weapon that uses the exothermic reaction of an explosive material to provide an extremely sudden and violent release of energy. |
Not Allowed |
|
1.4 |
Blank cartridges and Dummy cartridges |
A cartridge, also called a round, packages the bullet, gunpowder and primer into a single metallic case precisely made to fit the firing chamber of a firearm. A cartridge without a bullet is called a blank; one that is completely inert is called a dummy. Blank cartridges differ from the inert dummy cartridges, which contain no primer or gunpowder and are used for "cold" training or function-testing firearm actions. |
Not Allowed |
|
1.5 |
Other ammunition |
Other types of firearms ammo. |
Not Allowed |
|
2 |
Replica and other firearms |
|||
2.1 |
BB or Airsoft gun |
BB or Airsoft guns are a type of air guns designed to shoot metallic/plastic/water gel ball pellets called BBs. Pellets (in any material) are not allowed to be sold separately unless explicitly stated. |
Not Allowed |
|
2.2 |
Paintball gun |
A paintball marker, also known as a paintball gun, paint gun, or marker, is the main piece of paintball equipment in the sport of paintball. |
Require license if imported |
|
2.3 |
Tear gas gun |
A tear gas gun is a non-lethal weapon used for self-defense and other purposes. It is typically a close-to-exact replica or conversion of a traditional handgun made to be able to fire tear gas cartridges only. It is a chemical weapon that causes severe eye and respiratory pain, skin irritation, bleeding, and even blindness. |
Not Allowed |
|
2.4 |
Cap gun |
A cap gun, cap pistol, or cap rifle is a toy gun that creates a loud sound simulating a gunshot and a puff of smoke when a small percussion cap is exploded. |
Not Allowed |
|
2.5 |
Starting pistol |
A starting pistol or starter pistol is a blank handgun that is fired to start track and field races, as well as competitive swimming races at some meets. The sound and smoke of the gun going off serves as the signal for the athletes to begin the event. |
Not Allowed |
|
2.6 |
Spear gun |
A speargun is an underwater fishing implement designed to fire a spear at fish. |
Not Allowed |
|
2.7 |
Other lethal guns |
Submachine, Muzzle-loader, Carbine, Derringer, Pistol, Shotgun, Machine gun, Assault weapon, Grenade launcher and related |
Not Allowed |
|
2.8 |
Antique Firearms |
Regardless whether they are capable or incapable of discharging projectiles/ammunition. |
Not Allowed |
|
2.9 |
Toy guns |
Imitate real guns, but are designed for children to play with. This includes, toy pistol, toy revolver, toy rifle or toy machine guns, bubble guns, water guns, etc |
✔ |
|
2.10 |
Foam-darts guns |
Guns which fire foam-based ammunition such as Nerf guns. |
✔ |
|
3 |
Craft and other items |
|||
3.1 |
Gun/bomb/bullet-shaped items |
Paraphernalia shaped like a gun, bomb or bullet. For example: keychains, mug, vase, cigarette lighters, phone casing, thumb drives, etc. |
✔ |
|
3.2 |
Mini artillery |
Refers to pocket or small size real working artillery (ie. Able to discharge) for instance mini cannons, mini crossbows and mini catapults. |
Not Allowed |
|
4 |
Firearm accessories |
|||
4.1 |
Outside appurtenances |
Refers to external component/part which makes up a firearm such as, gun stock, gun bipod, gun grip, silencer, flash hider, muzzle brake and related. |
Not Allowed |
|
4.2 |
Inside accessories |
Refers to internal component/part which makes up a firearm such as, magazine, barrel, firing pin and related. |
Not Allowed |
5. Human Parts, Human Remains And Protected Flora And Fauna
Sellers who are identified to have violated the guidelines for Human Parts, Human Remains And Protected Flora And Fauna will be issued up to 48 points per product. 48 points will result in an immediate deactivation of your store.
Product Type |
Description |
Guidelines |
||
1. |
Human bodies, body parts and remains |
Prohibited items including but not limited to: Human organs, bones, blood, sperm, and eggs. Items made of human hair, such as wigs for commercial use, are permitted. |
Not Allowed |
|
2. |
Products made by Protected fauna and parts |
Prohibition on listing or sale of any species (including any animal parts such as pelts, skins, internal organs, teeth, claws, shells, bones) protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) https://www.cites.org/eng/app/appendices.php Coalition Prohibited Wildlife Policy Framework https://www.endwildlifetraffickingonline.org/coalition-prohibited-wildlife-policy” |
Not Allowed |
|
2.1 |
All types of ivory |
Common types: elephant, mammoth, walrus, hippopotamus, sperm whale, killer whale, narwhal and wart hog. |
Not Allowed |
|
2.2 |
Rhino horn and by-products |
Rhino horn are in demand in Asia for use in Traditional Chinese Medicine. |
Not Allowed |
|
2.3 |
Pangolin and scales |
Pangolin scales are in demand in Asia for use in Traditional Chinese Medicine. |
Not Allowed |
|
2.4 |
Wild alligator hide |
For example: Leather bags made from threatened species - wild alligators. |
Not Allowed |
|
2.5 |
Products made from cats or dogs |
For example: Cats/Dogs skin or fur used in garments. |
Not Allowed |
|
2.6 |
Bear biles |
A digestive fluid produced by bear’s liver and stored in the gallbladder, which is used by some traditional Chinese medicine practitioners. |
Not Allowed |
|
2.7 |
Seahorses |
Prohibition also includes dried seahorses used in accessories or decorations. |
Not Allowed |
|
2.8 |
Live Animal |
This includes pets, livestock, or marine mammals. Exception: Small fishes - e.g. guppy, aqua shrimp or snails (except for endangered species provided under the law) are allowed using seller own fleet |
Not Allowed (with exception) |
|
3. |
Protected flora |
Prohibition only for unfinished/raw wood such as: timber logs, veneer sheet, sawn wood. |
Not Allowed |
|
4. |
Hunting and processing machine |
Equipment primarily used for hunting and those which can potentially harm humans. For example: Electrofishing equipment. Note: For <12000V Low Voltage machine will required for SIRIM approval. |
Not Not Allowed (Refer to the note) |
6. Collection, Artifacts and Precious Metals
Sellers who are identified to have violated the guidelines for Collection, Artifacts & Precious Metals will be issued up to 48 points per product. 48 points will result in an immediate deactivation of your store.
Product Type |
Description |
Guidelines |
||
1. |
Precious metals |
|||
1.1 |
Gold bar |
Gold bars, gold reserves, gold ingots are not allowed.
|
Allowed. |
|
1.2 |
Silver bar |
Silver bars, silver reserves, silver ingots are not allowed. Exceptions: Jewelries, bullions, plated silver bars, foil silver, and items containing silver are allowed. |
Allowed. |
|
1.3 |
Platinum bar |
Platinum bars, platinum reserves, silver ingots are not allowed. Exceptions: Jewelries, bullions, plated silver bars, foil silver, and items containing silver are allowed. |
Allowed. |
|
1.4 |
Conflict minerals |
Conflict resources are natural resources extracted in a conflict zone and sold to perpetuate the fighting. Conflict minerals originating from the following non-compliant countries may not be listed: |
Not Allowed |
|
1.5 |
Conflict diamond |
Blood diamonds (also called conflict diamonds, war diamonds, hot diamonds, or red diamonds) is a term used for a diamond mined in a war zone and sold to finance an insurgency, an invading army's war efforts, or a warlord's activity. Only diamonds from these countries are allowed: |
Not Allowed |
|
2 |
Virtual Currencies |
Currency in digital or any intangible form (ie. crypto-currency) are not allowed. Listings that offer the sale or purchase virtual currencies are also not allowed (ie. Bitcoin). |
Not Allowed |
|
3 |
Materials and equipment used for the manufacture of the financial products |
The sale and purchase of currency, coins, banknotes, stocks, bonds, money orders, credit and debit cards, investment interest, as well as the equipment and materials used to produce such items are not allowed. |
||
3.1 |
Currency – in circulation |
Money in the form of bank notes and coins which are in circulation. For more info on what's are the bank notes are in circluation. Click here https://www.bnm.gov.my/current-banknote-series |
Not Allowed |
|
3.2 |
Currency – collectibles and paraphernalia |
a) Collectible notes or coins not in circulation (ie. Specimen/replica notes), gold/foil currency note. b) Reproductions or replicas of currency as collectible items must be clearly marked with the word "COPY”. "REPRODUCTION" or "REPLICA“. c) Any other paraphernalia which resembles money (ie. Bookmark, plush toys, paperweight). |
✔ |
|
3.3 |
Counterfeit currency machine |
Any equipment and materials used to produce of currency, coins, banknotes, stocks, bonds, money orders, credit and debit cards. |
Not Allowed |
|
3.4 |
Counterfeit currency |
Fake currency, or the materials used for making currencies which includes: banknote paper, banknote hologram. |
Not Allowed |
|
3.5 |
Other counterfeit financial instruments |
Any counterfeit financial instruments which include securities, bond and money orders. |
Not Allowed |
|
4 |
Nationally protected artifacts |
Artifacts, cultural relics, historical grave markers, and related items are protected under the laws of the Lazada venture and any other applicable jurisdictions; and may not be posted or sold through the Lazada Website. |
Not Allowed |
7. Tobacco and Alcohol
Sellers who are identified to have violated the guidelines for Tobacco and Alcohol will be issued up to 6 points per product and the violating product will be locked.
Product Type |
Description |
Guidelines |
||
1. |
Cigarettes and other tobacco products |
|||
1.1 |
Common tobacco products |
Cigarette, Cigar, Smokeless tobacco, tobacco raw material (Contains nicotine) |
Not Allowed |
|
1.2 |
Other shisha/tobacco |
Shisha products, Baraku (type of Shisha), Gutkha (type of chewing tobacco), Chewing tobacco, Tobacco molasses, Snuff (smokeless tobacco) |
Not Allowed |
|
2. |
Electronic cigarette |
|||
2.1 |
E-liquid - nicotine |
E-liquid containing nicotine (mg/ml) Disposable e-cigarette/atomizer which contains nicotine e-liquid |
Not Allowed |
|
2.2 |
E-liquid – without nicotine |
E-liquid WITHOUT nicotine |
✔ |
|
2.3 |
E-cigarette tool |
Complete set of tool that facilitates smoking e-liquid. |
✔ Battery of the E-cigarette |
|
2.4 |
E-cigarette tool parts |
Component or parts of an e-cigarette tool. |
✔ Battery of the E-cigarette |
|
3. |
Alcohol |
|||
3.1 |
Beer/Cider < 5% |
Beer or Cider below 5% alcohol content. |
Require |
|
3.2 |
Other alcohol |
All other alcohol aside from beer and cider. |
Require licenses and permits and subject to Excise Act 1976, Customs Act 1967, Food Act 1983 and other applicable laws. |
8. Illicit Drugs, Precursors and Drug paraphernalia
Sellers who are identified to have violated the guidelines for Illicit Drugs, Precursors and Drug paraphernalia will be issued up to 48 points per product. 48 points will result in an immediate deactivation of your store.
Product Type |
Description |
Guidelines |
||
1. |
Natural drugs |
|||
1.1 |
Marijuana |
Cannabis, also known as marijuana among other names, is a psychoactive drug from the Cannabis plant used for medical or recreational purposes. Example: THC stands for tetrahydrocannabinol. CBD stands for cannabidiol. Both of these are drugs are related to cannabis and fall under First Schedule of DDA (Dangerous Drugs Act 1952). |
Not Allowed |
|
1.2 |
Opium |
Some slang terms for opium include: "Big O", "Shanghai Sally", "dope", "hop", "midnight oil", "O.P.", and "tar". "Dope" and "tar" can also refer to heroin. |
Not Allowed |
|
1.3 |
Poppy seed |
The poppy plant, is grown commercially as a source of poppy seeds for the food industry, and as a source of opium. Opium is a commonly abused narcotic drug. |
Not Allowed Exception: Poppy seeds for culinary use is allowed. |
|
1.4 |
Other illicit drugs |
“Natural drugs” include various naturally occurring drugs, such as marijuana (cannabis), opium poppies, peyote, kratom, ayahuasca and coca leaf. All parts of the plants, leaves, roots and extracts are prohibited. |
Not Allowed |
|
2. |
Abusive language of drugs |
Any images or content that encourage or promote the use of drugs. (ie. Say Yes to drugs). |
Not Allowed |
|
3. |
Steroids |
Examples of prohibited steroids: Testosterone, Nandrolone, Trenbolone. Regardless whether the listing is for a steroid powder material, or a finished formulation (eg. in tablet or injection form), all steroid substances are prohibited. |
Not Allowed |
|
4 |
Drugs Precursors |
Precursors are chemicals used for the production of drugs. These substances are regulated through several international conventions, as well as national laws and regulations. Precursors are divided into Class 1 / 2 / 3 as per international standards. |
Not Allowed |
|
4.1 |
Class/Category 1 |
· Class 1 precursors are prohibited. · Examples: phenylacetone, N-acetylanthranilic acid, isosafrole (cis + trans), phenylacetone, N-acetylanthranilic acid, isosafrole (cis + trans), 3,4-methylenedioxyphenylpropan-2-one, piperonal, safrole, ephedrine, pseudoephedrine, norephedrine, ergometrine, ergotamine, lysergic acid |
Not Allowed |
|
4.2 |
Class/Category 2 |
· Class 2 precursors are prohibited. · Examples: acetic anhydride, phenylacetic acid, anthranilic acid, piperidine, potassium permanganate |
Not Allowed |
|
4.3 |
Class/Category 3 |
· Class 3 precursors are prohibited if it specifies use in drug production. · Examples: hydrochloric acid (hydrogen chloride), sulphuric acid, toluene, diethyl ether, acetone, methylethylketone · Class 3 substances such as toluene and acetone are very common chemicals (eg. acetone is nail polish remover), so these listings are only prohibited if they specify use in drug production. |
Not Allowed |
|
5 |
Synthetic drugs |
A synthetic or designer drug is a structural or functional analog of a controlled substance that has been designed to mimic the pharmacological effects of the original drug, while avoiding classification as illegal and/or detection in standard drug tests. Regardless whether the listing is for a chemical material, or a finished formulation (eg. in tablet form), all such substances are prohibited. |
Not Allowed |
|
6 |
Drug paraphernalia |
|||
6.1 |
Bong for drugs |
A filtration device generally used for smoking cannabis/marijuana. In construction and function a bong is similar to a hookah, except smaller and especially more portable. Strictly prohibited if marketed for the use of drug abuse. |
Not Allowed |
|
6.2 |
Vaporizer for drugs |
A device used to vaporize substances for inhalation. Strictly prohibited if marketed for the use of drug abuse. |
Not Allowed |
|
6.3 |
Glass pipe for drugs |
Also known as weed pipes. Usually used for smoking marijuana or methamphetamine (ice). Strictly prohibited if marketed for the use of drug abuse. |
Not Allowed |
|
7 |
Drug packaging material and other related products |
|||
7.1 |
Drug packaging |
Packaging materials are not problematic per se, but only if specifically listed as used for packaging drugs or the bag listings show they are used for holding banned synthetic drugs (such as JWH or other synthetic drug substances). |
Not Allowed |
|
7.2 |
Marijuana leaf image/”Hemp” text |
Any listings or content with keywords ‘hemp’ or usage of weed/cannabis/ marijuana/related drugs images on the listing are not allowed. Exception: Apparel and Decorations |
Not Allowed (with exception) |
|
7.3 |
Marijuana grow lights |
A grow light or plant light is an artificial light source, generally an electric light, designed to stimulate plant growth by emitting a light appropriate for photosynthesis. Grow lights may be sold, however must not refer to illegal use (eg. “Marijuana LED Light”) |
Not Allowed |
|
7.4 |
Other products related to drugs |
(a) Other associated products, such as hydroponic equipment, greenhouses, fertilizer etc may be sold, however the PDP must not suggest that such products are for any illegal usage (e.g. for growth of drug plants or “Marijuana Bud Growth Regulator”) (b) Other associated equipment, which can be used for drugging or extraction of drugs are not allowed to sell, such as Herb/Weed Grinder |
Not Allowed |
9. Circumvention Devices and Other Equipment used for Illicit Purposes
Sellers who are identified to have violated the guidelines for Circumvention Devices and Other Equipment used for Illicit Purposes will be issued up to 6 points per product and the violating product will be locked.
Product Type |
Description |
Guidelines |
||
1. |
Circumvention Devices |
|||
1.1 |
IP-Box |
IP-BOX is a hardware that uses brute force attack to unlock iPhone |
Not Allowed |
|
1.2 |
Modchip |
A small electronic device used to alter or disable artificial restrictions of computers or entertainment devices. Modchips are mainly used in video game consoles, but also in some DVD or Blu-ray players. They introduce various modifications to its host system's function, including the circumvention of region coding, digital rights management, and copy protection checks for the purpose of using media intended for other markets, copied media, or unlicensed third-party (homebrew) software. |
Not Allowed |
|
1.3 |
Mobile Booster / Mobile Signal |
The procurement, usage, offer for sale and possession of mobile signal repeaters/mobile boosters (“Devices”) is limited to telecommunications companies (“Telcos”) being the licensed network service providers and authorized companies by the Telcos who have obtained certification of communication equipment as required. |
Not Allowed |
|
1.4 |
Other circumvention devices |
Other devices not listed which circumvent technological barriers for using a digital good in certain ways which the rightsholders do not wish to allow. |
Not Allowed |
|
2. |
Illicit Purpose Equipment |
|||
2.1 |
Signal Jammer |
Refers to all types of jammers for illegal use such as bug jammer, slot machine jammer, camera jammer, EMP jammer, military jammer, car signal jammer, WIFI jammer, Radar jammer |
Not Allowed |
|
2.2 |
Hacking Tools/Software |
Hacker software which is used to steal other people's information and data Hacking tools are generally installed by hackers or malicious programs on your computer to steal information, freeze and completely control the computer's malware programs. It also refers to the tools used by hackers to fix patches |
Not Allowed |
|
2.3 |
Spy Equipment |
Equipment or device that can be used for video and/or audio surveillance. |
✔ |
|
2.4 |
Streaming Media Box |
Product that can be used to access audio-visual content from an unauthorized source. Generally permitted for sales unless it is marketed to be used for accessing unauthorized content. Variations: Android Box, TV Box, IPTV |
Require license and SIRIM approval and certification license |
10. Flammable, Explosive and Hazardous Chemicals
Sellers who are identified to have violated the guidelines under Flammable, Explosive and Hazardous Chemicals will be issued up to 48 points per product. 48 points will result in an immediate deactivation of your store.
Product Type |
Description |
Guidelines |
|
1. |
Radioactive substances |
Radioactive substances, regardless whether raw materials or finished products, are not allowed. Equipment for processing these radioactive materials is also prohibited. Examples: Americium, Actinium, Berkelium, Californium, Curium, Deuterium oxide (heavy water), Einsteinium, Fermium, Lawrencium, Mendelevium, Neptunium, Nobelium, Plutonium, Protactinium, Thorium, Uranium and uranium compounds |
Not Allowed |
2. |
Ozone depleting substances |
Halogenated hydrocarbon chemicals containing either chlorine or bromine that deplete the stratospheric ozone layer which shields the Earth from extreme ultraviolet radiation are not allowed. Production and sale of these substances is prohibited under the internationally ratified "Vienna Convention for the Protection of the Ozone Layer" and "Montreal Protocol on Substances That Deplete the Ozone Layer".
|
Not Allowed |
3. |
Explosive and flammable chemicals |
Explosive and flammable chemicals are not allowed. These chemicals can be used either individually or in combination with other substances to react explosively or easily catch alight.
|
Not Allowed |
4 |
Explosives and detonation materials |
An explosive material, also called an explosive, is a reactive substance that contains a great amount of potential energy that can produce an explosion if released suddenly, usually accompanied by the production of light, heat, sound, and pressure. All types are explosives are prohibited. Related components and detonation materials (such as detonator fuses) are also prohibited. |
Not Allowed |
5 |
Restricted fireworks and firecrackers |
As fireworks and firecrackers contain dangerous and explosive substances which can also be repurposed for illegal use, these items are not allowed for sale online. All forms of fireworks, including tubesparklers and “pop-pop” are not allowed. Firework ignition equipment, such as remote firing devices, are also prohibited. “Confetti poppers” and other products powered by compressed air are allowed. |
Not Allowed |
6 |
Toxic pesticides |
Poisonous and toxic chemicals, including substances covered by such international conventions as the “European Agreement Concerning the International Carriage of Dangerous Goods by Road” and “Convention on International Prior Informed Consent Procedure for Certain Trade Hazardous Chemicals and Pesticides in International Trade Rotterdam” (http://www.pic.int/Procedures/PesticideFormulations/Database /tabid/1369/language/en-US/Default.aspx) are not allowed. These are substances liable either to cause death or serious injury or to harm human health if swallowed or inhaled, or by skin contact. The banned substances cover both raw materials and finished formulations. Poisonous and toxic chemicals or pesticides that are banned or prohibited by the Ministry of Agriculture and Food Industries, Poisons Board under the Ministry of Health or other authorities in Malaysia. For example, paraquat / gramoxone. |
Not Allowed |
11. Gambling
Sellers who are identified to have violated the guidelines under Gambling will be issued up to 6 points per product and the violating product will be locked.
Product Type |
Description |
Guidelines |
||
1. |
Gambling and gaming equipment |
|||
1.1 |
Slot machine |
A casino gambling machine with three or more reels which spins when a button is pushed. Includes a currency detector that validates the money inserted to start the game. |
Not Allowed |
|
1.2 |
Scratch cards and lottery |
These are defined as such games where a punter wages money or money’s worth in the context of an operation exclusively based on chance by purchasing numbered tickets or tickets with certain representations, by forecasting the outcome of a draw or of certain events or competitions for the chance to win one or more prizes in money or money’s worth. |
Not Allowed |
|
2. |
Online gambling related |
All forms of online gambling including posting of information pertaining to, or facilitating, online gambling is prohibited. |
Not Allowed |
Explanatory Note:
Products which have other legitimate uses (such as dice and playing cards) will generally be permitted.
Roulette wheels, gambling equipment, loaded dice, marked cards, machines, apparatus or mechanical devices used in gambling such as jackpot and pinball machines where an individual risks money or money’s worth in a contingent outcome that depends exclusively or predominantly on the player’s luck are prohibited.
12. Illegal Service
Sellers who are identified to have violated the guidelines under Illegal Service will be issued up to 48 points per product. 48 points will result in an immediate deactivation of your store.
Product Type |
Description |
Guidelines |
||
1. |
Illicit document |
|||
1.1 |
Official identification document |
The provision of official government-issued identification documents or the equipment used for the production of identification documents are not allowed. This includes providing services to create and/or alter identification documents, including but not limited to: Visa, Passport, National ID, Driving license, Residence permit, Work permit. |
Not Allowed |
|
1.2 |
Other legal document |
Tax Stamp duty Business license| import license | import and export rebate Entrance card of special faculty: military base| official government |hospital |
Not Allowed |
|
1.3 |
Personal information |
Selling or providing the service to access any personal data, such as birth date, personal phone number and so on, is not allowed. |
Not Allowed |
|
2 |
Illicit services |
|||
2.1 |
Financial services |
The provision of financial services or other schemes (eg. money transfers, issuing bank guarantees and letters of credit, loans, fundraising) is not allowed. |
Not Allowed |
|
2.2 |
Pyramid schemes |
A pyramid scheme is a sketchy and unsustainable business model, where a few top-level members recruit newer members, who pay upfront costs up the chain, to those who enrolled them. As newer members in turn recruit underlings of their own, a portion of the subsequent fees they receive is also kicked up the chain. |
Not Allowed |
|
2.3 |
Healthcare and medical services |
The provision of any healthcare and medical services including but not limited to the following are not allowed: Provision of medical advice online, Medical tours, Surrogacy Service, Children adoption service. |
Not Allowed |
|
2.4 |
Agent services |
Provision of agent services including but not limited to the following are not allowed: Debt collection services, Transaction of social networking sites (SNS) accounts, Scalped ticket of concert/transportation. |
Not Allowed |
13. Medical Devices
Sellers who are identified to have violated the guidelines under Medical Devices will be issued up to 2 points per product and the violating product will be locked.
Only registered Optometry Practitioners (Opticians & Optometrists) from Malaysian Optical Council is allowed to prescribe, dispense and sell contact lens.
Supporting documents below required:
Optometry Practitioners (Opticians & Optometrists) certificate
Certificate of Authorization Prescribe and Dispense Contact Lenses
Type |
Description |
Guidelines |
||
1. |
Beauty related |
- Able to inject or administer into human body (ie. needles) - Can be directly used on the skin and there is potential danger while using it - Normally used in the clinic or hospital other than at home |
||
1.1 |
Cosmetic needles |
Examples: needles for permanent make up, micro-needling devices, collagen injections |
Require license and product registration |
|
Beauty medical devices |
Examples: laser tattoo removal machine (clinic-type) |
Require license and product registration |
||
1.3 |
Contact lens |
A contact lens is a medical device and can be worn to correct vision, as well as for cosmetic or therapeutic reasons.Including non-corrective contact lenses. |
Require license and product registration (Only registered optometry practitioners from Malaysian Optical Council allowed to sell) |
|
2. |
Medical related |
|||
2.1 |
Dental medical devices |
Examples: dentist’s equipment, teeth implants |
Require license and product registration |
|
2.2 |
Infusion and protective instruments |
Examples: syringes, IV tubing |
Require license and product registration |
|
2.3 |
Medical imaging equipment |
Examples: X-ray machine |
Require license and product registration |
|
2.4 |
Patient caring equipment |
Examples: Medical Stretchers & Trolleys, Hospital beds |
Require license and product registration |
|
2.5 |
Surgical equipment |
Examples: bone wax, implantable bone screw |
Require licenseand product registration |
|
2.6 |
Test |
Examples: HIV Test Kit, Hepatitis Test Kit, Covid Test Kit For more info about COVID-19 self-test kit listing guide, please refer to this link . |
Not Allowed |
14. Medical Drugs
In general, medicines that are amongst others, recalled, contain prescription-only ingredients and highlighted as potentially harmful by regulators (including FDA and NPRA) are not allowed to be sold on the platform.
Furthermore, such listing should comply with the relevant legislations including the Medicines (Advertisement & Sale) Act 1956, Medicine Advertisements Board Regulation 976, Control of Drugs and Cosmetic Regulations 1984 and Poison Act 1952. For more info, please check out our Health Claims Listing Guide here. For more info on Health Supplement registration, kindly refer to here.
Sellers who are identified to have violated the guidelines under Medical Drugs will be issued up to 6 points per product and the violating product will be locked.
Type |
Description |
Guidelines |
|
1. |
Over |
OTC drugs are non-prescription medicines used to treat minor symptoms such as low-grade fever, stuffy nose and cough. They must be registered with the Ministry of Health Malaysia (MOH) [MAL number ended with X]. Exception: Products in random/unknown packaging are not allowed. |
Allowed with Exception |
2. |
Prescription drugs |
Prescription drugs (also known as pharmacy drugs or pharmacy-only drugs) can only be bought with a doctor’s prescription and are not allowed for sale online. Tablets, capsules, injections, creams and lotions may also include prescription-only ingredients – these would also need to be treated as prescription drugs and are not allowed. Many prescription medicines will feature an “RX” logo, “prescription” or “pharmacy only” on the packaging.
For more info on scheduled poison list, please refer to the links below: 1) https://lazuni.co/psnlist |
Not Allowed |
3. |
Orally administered sexual enhancement supplements |
Oral administration is a route of administration where a substance (in this case sexual enhancement supplement) is taken through the mouth. |
Not Allowed |
4. |
Regulated poisonous herbal medicines |
Regulated poisonous herbal medicines such as ‘White arsenic’ and ‘Mercury’ are not allowed. |
Not Allowed |
5. |
Illegal health products |
Products recalled or highlighted as potentially harmful by regulators (including FDA and MHO) are not allowed. FDA: https://www.fda.gov/drugs/drug-safety-and-availability/drug-alerts-and-statements
Unregistered Cosmetics: https://www.npra.gov.my/index.php/en/consumers/safety-information/cancellation-of-notified-cosmetic-products.html Unregistered Health products: https://www.npra.gov.my/index.php/en/consumers/safety-information/adulterated-poducts-unregistered.html
https://www.pharmacy.gov.my/v2/sites/default/files/document-upload/pharmel-blacklist-1016_0.pdf For more info, please visit: |
Not Allowed |
15. Offensive Material and Information detrimental to National Security
Sellers who are identified to have violated the guidelines under Offensive Material and Information detrimental to National Security will be issued up to 48 points per product. 48 points will result in an immediate deactivation of your store.
Visual Guide can be found here.
Product Type |
Guidelines |
|||
1. |
National security or public order related |
|||
1.1 |
Terrorism |
All terrorist organizations, extremist organizations and terrorist figures with reference to the acts below are prohibited. This includes: ISIS, Liberation Tigers of Tamil Eelam, Taliban - The Immigration and Nationality Act, UK - The Terrorism Act 2000, Canada - The Anti-Terrorism Act in April 2006 |
Not Allowed |
|
1.2 |
Communism related |
Communism material such as the hammer and sickle symbol is not allowed. The hammer and sickle have come to represent various communist parties and communist states. |
Not Allowed |
|
2. |
Political Related |
|||
2.1 |
National secession |
- Listings which suggests independence/separation of any country is prohibited. For instance, images or content which singles out Tibet, Xinjiang, Hong Kong, Taiwan as a country on its own. |
Not Allowed |
|
2.2 |
Mocking Political figures/Royalty or Propaganda |
(a) Listings that portray any political figures in negative light, disfigures their portrait in any way. |
Not Allowed |
|
2.3 |
Political figures, Royalty and related symbols |
Images of any political figures or symbols on any items. |
Malaysia political figures/ |
|
2.4 |
Emblems, names and pictorial representation |
Any use of specified name prohibited under the laws; specified emblems; photograph, Examples: Name: Name of the CentralBank of Malaysia etc Emblems: Standards, coats-of-arms, official seals of the Yang official seals of the Yang di-Pertuan Agong and the Raja Permaisuri Agong, the Public Seal of the Federation, specific badges & medals, emblems of ministries &government agencies etc |
Not Allowed |
|
3 |
Racism |
|||
3.1 |
Nazism |
All icons, symbols, flags and images relating to Adolf Hitler is not allowed. Historical books are allowed only if they are not written by Nazi leaders such as: • Joseph Goebbels • Hermann Goering • Rudolf Hess • Reinhard Heydrich • Heinrich Himmler • Adolf Hitler • 1936 Olympic medals |
Not Allowed Refer to Visual Guide for examples |
|
3.2 |
Other racist material |
Materials advocating, promoting or otherwise supporting fascism and other extreme ideologies are not allowed. |
Not Allowed |
|
4 |
Religious/Culture Related |
Materials that are religiously or culturally sensitive, or are disrespectful of the same, are not allowed. |
||
4.1 |
Qur'anic material Exception: Approval from the Lembaga Pengawalan dan Pelesenan Pencetakan |
Not Allowed with exception |
||
4.2 |
Reference to 'Allah' in any language |
Not Allowed |
16. Sanctions
Sellers who are identified to have violated the guidelines under Sanctions will be issued up to 2 points per product and the violating product will be locked.
Product Type |
Description |
Guidelines |
|
1. |
Iran petroleum and petrochemical products |
· The listing or sale of petroleum, petroleum products and petrochemical products originating in the Islamic Republic of Iran is strictly forbidden. · All the petroleum listings are forbidden if the place of origin is Iran. · Base oil is not a controlled product, it is allowed for sale. |
Not Allowed |
2. |
Crude oil from Iran and China |
The listing or sale of crude oil originating from Iran and China is prohibited. |
Not Allowed |
3. |
North Korea seafood and minerals |
· Any seafood originating from North Korea is not allowed. · The listing or sale of coal, iron, iron ore, gold, titanium ore, vanadium ore and rare earth minerals originating in the Democratic People’s Republic of Korea is strictly forbidden. |
Not Allowed |
17. Government, Law Enforcement and Military Issued Items
Sellers who are identified to have violated the guidelines under Government, Law Enforcement and Military Issued Items will be issued up to 6 points per product and the violating product will be locked.
Type |
Description |
Guidelines |
||
1. |
Police attire |
Any clothing article which closely resemble that of the police • Police hat • Police uniform • Police vest |
Not Allowed |
|
2. |
Police Equipment |
|||
2.1 |
Net gun |
The shape of the product conforms to the appearance of a gun and it is able to discharge a net. |
Not Allowed |
|
2.2 |
Police Vehicles |
Exception: Toys are allowed. |
Not Allowed. Only exception allowed. |
|
2.3 |
Fetters & Handcuffs |
Exception: Non-metal fetters and handcuffs are allowed. |
Not Allowed. Only exception allowed. |
|
2.4 |
Police Baton |
Essentially a stick of less than arms-length, usually made of wood, plastic, hard rubber, or metal, and carried by law enforcement, correctional, and security personnel for non-lethal self-defense or combat situations. |
Not Allowed |
|
2.5 |
Other police items |
Other police equipment not meant for use by the public . |
Not Allowed |
|
3. |
Armed Forces items (Including regular forces and voluntary forces) |
|||
3.1 |
Items |
Any decoration including medal, medal ribbon, clasp and good-conduct badge; clothing and clothing article which closely resemble that of the armed forces. |
Not Allowed |
18. Controlled Products
Controlled products are products that can only sold on Lazada if seller ensures that all regulatory requirements are fulfilled or products that Lazada do not allow for sale on the platform. Any seller identified to have violated the guidelines on Controlled Products will be issued up to 6 points per product and the violating product will be locked.
Product Type |
Description |
Guidelines |
||
1. |
Controlled Products |
|||
1.1 |
Face masks |
Cloth or paper masks. |
Allowed |
|
1.2 |
Surgical Masks |
•Surgical masks are considered medical devices and must be registered with Medical Device Authority before they can be sold •Face masks are categorized as |
Registration required |
|
1.3 |
Other type of disposable face mask (non-surgical) |
This includes 1-ply, 2-ply, 3-ply, N95 face masks. No registration is required but face masks are categorized as price-controlled items, selling *No claims such as 'surgical apparel', 'prevention of virus infection' and any other medical purposes should be used |
Allowed |
|
1.4 |
Hand sanitisers, hygienic hand rubs |
Hand sanitisers, hygienic hand rubs are considered topical antiseptics which must fulfil local cosmetic guidelines and shall be notified with National Pharmaceutical Regulatory Agency (NPRA). |
Allowed |
|
1.5 |
Thermometers |
Medical devices are required to registered with Medical Device Authority before they can be sold |
Registration required |
|
1.6 |
Personal Protective Equipment (surgical) |
Examples include: Surgical gloves, surgical protective gowns/scrubs, surgical goggles, Have to be registered as medical devices before they can be advertised with claims such as 'surgical apparel', 'prevention of virus infection' and any other medical purposes. |
Registration required |
|
1.7 |
Personal Protective Equipment (non-surgical) |
Examples *No |
Allowed |
|
1.8 |
COVID test kits |
Examples include: Covid 19 rapid test kits, diagnostic tests etc All COVID-related virus test kits are not allowed to be sold on Lazada |
Not Allowed |
|
MY |
In view of the evolving COVID-19 situation, sellers are advised to adhere to the local regulatory advisories for information on the controlled prices for surgical masks. Lazada is also closely monitoring the sale of these products and products that are priced above the regulated price will be locked. |
Important note:
1) Certain devices may be subject to SIRIM approval and certification including communication / wireless / Bluetooth devices, & electrical equipment listed in the List of Regulated Electrical Equipment issued by Energy Commission of Malaysia.
2) Please be informed that the above list is only for guidance and is not exhaustive. Sellers shall comply will all applicable laws as required under the marketplace agreement. Required under the marketplace agreement.
19. Venture Specify
Product Type |
Description |
Guidelines |
||
1. |
Venture Specify |
|||
1.1 |
Water Gel Beads |
Fluid absorbent granules or beads of any shapes and sizes which is able to absorb fluids, used for decoration and indoor plants. When in contact with fluid it will expand, forms a smooth, transparent and multicolored surface and forms a jelly-like appearance. |
Not Allowed |
|
1.2 |
Simcard |
A subscriber identity module or subscriber identification module (SIM), widely known as a SIM card, is an integrated circuit running a card operating system (COS) that is intended to securely store the international mobile subscriber identity (IMSI) number and its related key, which are used to identify and authenticate subscribers on mobile telephony devices (such as mobile phones and computers). Exception: Foreign sim card/travel sim card to be used outside Malaysia is allowed. |
Not Allowed with exception |
|
1.3 |
Animal Feed |
Animal feed is also known as pet food including dog food or cat food. The animal feed products sold on Lazada must be approved by the Department of Veterinary Services Malaysia. The seller must register himself with and obtain the necessary license to manufacture, import or sell animal feed from the Animal Feed Board and Department Veterinary Services Malaysia. For more info about Animal Feed listing guide: https://sellercenter.lazada.com.my/seller/helpcenter/animal-feed-pet-food-listing-guide-14014.html |
Require License |